27 Haziran 2012 Çarşamba

I won't speak for free

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In March of 2008 I had a pair of 'firsts' that were both scary as hell for me at the time. First, I flew on an airplane for the first time in my life, and second, I spoke at SXSW. Actually I moderated a panel, but it was the first time since graduate school 5 years prior, that I spoke in front of an audience.

Now as an introvert, an introvert that had never spoken professionally at the time, my first thought when I was contacted about moderating a panel at SXSW was "There's no way I can do this!"

My second thought was "There's no way I can't do this!"

So although I was literally worried sick about speaking at SXSW, I went ahead with it. It ended up being one of the best decisions I've made in the last 2 years, and now I actually love speaking at social media conferences, something I would have never imagined this time two years ago. And I've gotten to be a pretty good speaker, I get good reviews every time I speak, and at every event I have had at least one attendee tell me afterward that my presentation alone justified the cost of the event for them.

For each event I speak at I spend on average 10 hours creating the slide deck, and about 20 hours rehearsing the presentation, unless it's an existing presentation/deck, then that time is much less. The end result is that I spend anywhere from 15-30 hours preparing/rehearsing the presentation, and lose a minimum of one day due to travel, usually two days.

So there's a pretty big time commitment necessary for me to speak at an event. And yet even with the time investment required, even though I have spoken at most of the biggest social media events and get rave reviews when I speak, I still have conference organizers that contact me expecting me to speak at their event for free.

And when I say 'free', I don't mean that they won't pay a speaking fee. I mean that they won't cover a speaking fee OR any of the speaker's travel costs TO the event.

About a year ago, I adopted a strict policy for speaking at events: I won't speak for free. If you want me to speak at your event, the bare minimum requirement is that you cover my travel. I'll probably require a speaking fee as well, but one certainty is that I won't be paying to come speak at your event so you can sell more tickets. I have turned down a lot of speaking requests in the last year because the event organizers wanted me to speak for free.

I won't. Period.

I'm sorry, but if you are an event organizer, my expertise and time are both worth money, and I'm going to ask for it. I've worked with event organizers before, so I understand that very few social media conferences are cash cows. But a lot more could be compensating their speakers, even if it's only their travel to the event.

Besides that, it's the right thing to do.

Heading to Austin, want to meet up?

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Next week I am heading out to Austin to work with Dell on a project (Disc - Dell's a client, here's more info on the project). But while I am in town, we wanted to have a tweetup! So next Weds nite at the North by Northwest restaurant and brewery, we'll all get together for a nite of merriment, laughs, and probably a social media conversation or three. Most if not all of Dell's social media team will be there (Including @LionelatDell and @RichardatDell), along with some of Austin's finest social media leaders such as Connie Reece and Simon Salt. And of course I'll be there. Rumor has it that a few rockstar out-of-towners will be crashing the event, but that remains to be seen ;)

The festivities will start at 5:30, and if you are interested in coming, please RSVP as there are already 16 people confirmed, and a few others have said they will show up. Here's all the info on the event.

BTW, if you're in Austin and would like to meet up, shoot me an email. I am going to be super-busy, but will be in town for most of next week, so maybe we can work out a quick handshake, at least. Sound good?

Does Ad Age simply not get social media?

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If you've read The Viral Garden for a while, you know that I was a bit critical of Ad Age when they first started using the Power 150 on their site. Honestly, I don't read the site very often, but today I decided to peruse the site and I found a few articles I liked, and commented on a couple of them.
Although I had registered with Ad Age years ago, I probably hadn't left a comment there in 2-3 years. So after I left a couple of comments, I realized that I should probably update my profile information so that it included a link back to MackCollier.com when I left a comment.
And that's when I realized something. Check the below screenshot I took of the comments section of one of the articles I replied to:

Check out the names of the commenters circled in red. More specifically, check out what is MISSING in those red circles. That's right, there's no link given when a person comments on a post. But there IS a link give to the comment itself. If you click on the timestamp to the right of your name, you are then given a unique link to the comment you just wrote.
So Ad Age won't let you link back to your site when you write a comment, but they WILL let you link back to YOUR COMMENT. So they see your commenting as a way for them to gain more links back to their site, with none for you.
How very Web 1.0 of them.
A very basic rule of social media marketing is that you want to encourage and reward the behavior that you are wanting customers/visitors to engage in. Ad Age should want more comments on its articles for several reasons:
  • More comments = More traffic. We want to read posts/articles that have vibrant discussions.
  • More comments = More comments. If I see that a post has a vibrant discussion, I am more likely to read it, and more likely to add my 2 cents.
  • More comments = More links. Articles that have a great discussion makes it more likely that I will promote that article to my networks.
  • More comments = More value. A vibrant discussion in the comments improves the overall value to the reader.
  • More comments = More subscribers. If Ad Age is consistently creating content that has vibrant discussions in the comments, I am more likely to subscribe to that content.
So if getting more comments per article is a GOOD thing, why wouldn't you go out of your way to reward visitors that are engaging in that behavior? Besides that, adding a link back to my site via my name in the comments is a very simple way to say 'Thank You'.
Come on, Ad Age.

Should I be buying Twitter followers?

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As a stats freak, I am constantly examining sites that claim to tell me more about my social media efforts. For example, I follow a few sites devoted to analyzing my Twitter network and giving me more info on my network, who is following me, how many followers I am gaining, etc.
Most of these sites have an area where people can buy an 'ad' promoting them so people can follow them, similar to the one on the right. Twice now on different sites I have seen people that I know and am following, that have bought ads for themselves so that others will follow them.
Now personally, I would never do this, and what irks me about this is that in both cases, these are people that are acknowledged as being 'social media experts'. And these people regularly trumpet the value of social media as a way to authentically engage with people. And yes, they are often propped up for their large number of Twitter followers.
Which it appears, at least in part, they have bought.
And I don't want to mention who these people are, because I don't want the discussion to revolve around them, but rather what they are doing. As I said, I could never do this, and it feels inconsistent to me with their message that building networks authentically is what works.
But maybe I am off my rocker. Do I need to just accept that 'biggest number wins', and realize that I need to do whatever is necessary to inflate my number of followers/readers/friends in order to appear more 'credible'?
What do you think? How would you feel if someone that you viewed as a 'social media expert' had 'bought' half of their 50,000 Twitter followers? Would you be outraged, or would you think they were making smart use of the existing business environment? Is this just another sign that Twitter is all just a 'numbers game'?

Looking back on 2011

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I was checking recently and realized I hadn't written a post here in over a year! I couldn't bear to let all of 2011 go by without even a single new post at The Viral Garden, so here we are.
I've been doing a lot of planning ahead for 2012 recently. And obviously that planning is influenced in great part by what's happened in 2011. This was an interesting year for me; my consulting business actually shrank this year, compared to last. But that was mostly due to hosting 7 Live #Blogchats throughout the year. The income from those events allowed me to focus my business more on training and consulting projects, and less on project execution work. Looking forward, there are many opportunities to expand the #Blogchat brand, and it looks like that will be an even bigger portion of my business in 2012.
But in reviewing 2011, I wanted to share some of the lessons I've learned from this year:
1 - Failure is your friend. There's too much potential in this space to have a fear of failure. In January, I had a heart-to-heart with my checkbook and realized that I wasn't going to be able to go to South By Southwest this year. I just couldn't rationalize spending $2,500 to go to the event. I was about to throw in the towel, when I had an idea: What if I tried to find sponsors for a Live #Blogchat event at SXSW? What if it didn't work? I figured I had nothing to lose, if I failed, that just meant I wouldn't go to SXSW, and hell I wasn't going anyway, so why not? I wrote up a post saying I wanted sponsors, and waited to see what happened. Within an hour of writing the post, I had a deal in place for the main sponsorship, and I was off to SXSW.
I've watched others in this space, and I've noticed the same thing: They are trying things even though they know they might fail. The thing about failure is this: If you DO fail, then you can LEARN from that failure, and improve your efforts the next time you try. This might be the biggest lesson I learned from this year. And BTW, it's not a coincidence that the loudest hecklers are usually the ones that never fail because they never risk anything.
2 - The line between the 'online' and 'offline' world is rapidly disappearing. This actually became a bit of a problem for me this year. Most people only know me from online interactions, and as such, assume I am an extrovert. But my close friends know that I am actually very introverted. Social Media is a wonderful outlet for me, because it's a way for me to very comfortably connect with complete strangers. But in an offline setting, I am still very uncomfortable connecting with strangers. I really noticed this at Blog World, I went to a few 'parties' at night after the day's sessions, or even in the hotel bar at night, and I was very slow to engage others. Which can create a misconception if someone only knows me from online, and they assume I am very outgoing in person. Then they see me at an event, and I am quiet and reserved. It can give them the false impression that I just didn't like them, or was 'stuck up'. This is something I am trying to work on, and will continue to do so in 2012.
3 - If you want to find out who your real friends are, ask for help. Thankfully, I haven't had to ask for a lot of help this year, but I've known friends that had real personal and business issues that forced them to call on their networks for help. Every time, they told me the same thing: A few people that they didn't think they had a close connection with, went out of their way to help them, while a few people that they thought were their close friends, couldn't be bothered to help in the slightest.
4 - There are two types of content creators: Those that want to draw attention to themselves, and those that want to draw attention to their ideas. I've also learned this year that I am definitely in the latter group ;) Neither group is better than the other, per se, it's about understanding who you are, and where your comfort zone lies.

So those are some quick thoughts on the year that was. And I hope you all have a very Merry Christmas and Happy Holidays. I promise it won't be another year before we talk again ;)